Peer Review Services

Research Integrity Checks

We conduct comprehensive assessments, including plagiarism detection, data validation, and image forensics, to ensure manuscripts adhere to ethical and publishing standards while preserving the credibility of published research.

Manuscript Assessment

Expert subject editors (Ph.D. and Master’s) evaluate articles for scope, plagiarism, ethical compliance, and adherence to reporting guidelines. This ensures content quality and relevance across science, technology, engineering, medicine, health, and social sciences.

Peer Review Management

We oversee peer review workflows, including manuscript verification, reviewer selection, editorial coordination, system configurations, and communication management. Our approach ensures seamless operations and effective stakeholder engagement for high-quality reviews.

Reviewer Selection Assistance

Using cluster-based analysis and expert keyword curation, we identify credible reviewers to optimize manuscript submissions. This ensures unbiased evaluations and supports editors in making well-informed decisions.

Customer Helpdesk Service

We provide dedicated customer support for managing email queries and calls, optimizing helpdesk operations for publishers. Our services ensure timely issue resolution, efficient escalation of complex peer review concerns, and improved communication between authors, reviewers, and editorial teams.

Special Issue Support

Our team assists with planning and managing special issues by vetting guest editors, aligning topics with journal objectives, and streamlining submissions. This helps journals meet deadlines while maintaining strategic focus.

User Database Administration

We maintain and update reviewer databases by ensuring accuracy, removing duplicates, managing communications, and optimizing reviewer selection. This enhances efficiency, reduces administrative burden, and improves overall peer review workflows.

Transfer Desk Services

Integra's Transfer Desk Services (TDS) function as a centralized, global helpdesk supporting publishers in manuscript transfers across journals. Our expert team combines subject matter knowledge with professional communication skills to ensure seamless coordination between authors, editors, and editorial systems. We provide comprehensive support—from triaging transfer requests and verifying manuscript readiness to facilitating handoffs and resolving queries—enhancing workflows, reducing delays, and improving satisfaction for both authors and editors.