Case Study
Global services organization realizes 10x efficiency in service delivery
The organization is a trusted partner for top global academic institutions and learning services organizations, providing publishing services and technology-driven digital content solutions. To meet the evolving business requirements, the company wanted to upgrade its heavy monolithic, desktop-based, legacy Workflow Management System (WMS) supporting 50+ workflows for 20+ customers.

Read the case study to gain insights on how:

  • To minimize infrastructure and admin expenses?
  • 99.9% uptime was achieved?
  • Building a scalable system contributed to eliminating workflow redundancies?
  • 40% of manual work was automated?
  • The output quality was improved by 25%?

    CONTENT SOLUTIONS

    Online Learning Solutions

    Project Management

    Content Development

    Assessments

    Design Services

    Rights & Permissions

    Editorial Services

    Production Services

    Digital Content Development

    Accessibility

    2D & 3D Graphics and Animations

    Audio & Video Services

     

    CORPORATE ELEARNING SOLUTIONS

    Custom eLearning

    Microlearning Solutions

    XR in eLearning (AR / VR / MR)

    Training Modernization Solutions

    Gamification

     

    DIGITAL TRANSFORMATION

    Software Engineering Services

    Application Development

    Application Modernization

    HTML5 Development

    QA & Testing

     

    PRODUCTS & PLATFORMS

    iAuthor: Integra’s NLP-powered Manuscript Assessment and Guided Editing Tool

    iLancer: Integra’s Freelance Resource Management Platform

    iPMP: Integra’s Project Management Platform 

    iRights: Integra’s Photo Research and Text Permissions Management System

    INSIGHTS

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