Comprehensive App Support & Maintenance
Optimizing application performance, security, and scalability with proactive support and maintenance.
Maximizing Application Reliability and Business Continuity
Enterprises depend on robust applications to drive productivity, customer engagement, and revenue growth. However, performance bottlenecks, security vulnerabilities, and outdated architectures can hinder operational efficiency. A well-structured application support and maintenance strategy ensures resilience, scalability, and security while reducing downtime and operational risks. Our expert-driven approach delivers proactive monitoring, real-time issue resolution, security fortification, and performance optimization—ensuring your applications remain stable, secure, and future-ready. Whether modernizing legacy systems, handling incidents, or providing continuous support, we help businesses sustain high availability, enhance user experiences, and minimize disruptions.
Enhance Application Stability Today
Applications must be agile, secure, and high-performing to meet evolving business demands. Our expert support services minimize disruptions, optimize performance, and improve reliability.
Let's TalkIntegra in Action
Identifying Image Alterations: A Systematic Approach to Enhancing Publication Integrity in Scientific Peer Review
This case study explores the systematic implementation of image screening protocols across multiple scientific journals to address image manipulation in scholarly publications.
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UK-based Publisher Achieved 90% RFT & 50% Error Rate Reduction in Copywriting
A UK-based academic publisher, renowned for its extensive collection of scholarly journals and publications achieved unparalleled quality and efficiency in their publication process with ContentPilot.
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Efficient Test Bank Revisions Achieve Seamless Alignment Across Multiple Editions
Integra expertly updated the client's Test Banks, ensuring alignment across international editions, timely delivery, and high-quality results within budget.
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Gaming and Learning Hub Boosts User Engagement and Security
US-Based innovative game-making studio and learning hub witnessed a 40% increase in user engagement with a comprehensive testing and enhancement strategy
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UK Academic Publisher Boosts Web Accessibility through Automated Alt-Text Generation
UK-based multinational publisher enhanced their operational efficiency and content accessibility with automated Alt-Text generation.
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Leading NBFC Enhances Customer Support and Reduces Costs with QRC Integration
An Indian-based leading non-banking financial company (NBFC) witnessed remarkable improvements in customer satisfaction with QRC implementation
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UK-based Journal Publisher Achieves a 45% Reduction in Production Cycle with AI-Powered AuthorPilot
UK-based journal publisher transforms the publishing workflow, to set a groundbreaking industry benchmark with a 45% Reduction in the Production Cycle.
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US Publishing Services Company Boosts Revenue and Reach with eBook Marketplace Solution
A US-based publishing services company streamlined to amplify their revenue, reach, and brand value with Integra’s tech solutions.
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Performance Tuning & Optimization
Conducting detailed performance audits, load balancing, and fine-tuning application components to enhance speed, stability, and scalability. By reducing latency and resource inefficiencies, we ensure optimal user experiences and cost-effective infrastructure management.
Legacy System Upgrades & Cloud Migration
Modernizing outdated applications by integrating cloud-native technologies, microservices, and containerization. We enhance agility, reduce operational costs, and improve system reliability while ensuring a seamless transition with minimal business disruption.
Incident & Problem Management
Establishing structured incident resolution frameworks, conducting root cause analysis, and implementing preventive measures to ensure business continuity. Our ITIL-compliant processes help organizations minimize downtime, enhance resilience, and maintain service availability.
Security Patch Management & Compliance
Regularly applying security patches, conducting in-depth vulnerability assessments, and enforcing compliance with industry regulations. Our approach strengthens cybersecurity defenses, mitigates potential breaches, and safeguards sensitive data against emerging threats and evolving compliance requirements.
Dedicated Support & Helpdesk Services
Delivering round-the-clock technical support, helpdesk services, and ticket management through dedicated teams. We ensure rapid issue resolution, reduce business interruptions, and provide seamless end-user support across global operations.
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Explore Expert Insights
From Services to Systems: The Future of Editorial Workflow Management
A quiet transformation is taking place across the scholarly publishing landscape. Publishers are no longer simply seeking isolated products or services, like standalone peer review support or one-off language editing....
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From Disruption to Direction: Navigating Change in European Publishing
A Reflection on Transformation, Opportunity, and the Path Forward Over the last few months, across strategy sessions, publishing conferences like APE and SSP, hallway conversations, and countless Zoom calls, I’ve...
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AI in Scholarly Publishing: A Practical Guide for Human-Centered Implementation
The scholarly publishing community finds itself at a critical juncture. As AI tools proliferate across our workflows, we must navigate between embracing efficiency and preserving the human expertise that forms...
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