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Comprehensive App Support & Maintenance

Optimizing application performance, security, and scalability with proactive support and maintenance.

Continuous Performance Optimization

Enhancing speed, stability, and scalability for seamless user experiences.

Adaptive Application Modernization

Upgrading legacy applications to enhance efficiency, usability, and cloud readiness.

Incident & Change Management

Streamlining ITIL-compliant processes to handle incidents and change requests efficiently.

Maximizing Application Reliability and Business Continuity

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Enterprises depend on robust applications to drive productivity, customer engagement, and revenue growth. However, performance bottlenecks, security vulnerabilities, and outdated architectures can hinder operational efficiency. A well-structured application support and maintenance strategy ensures resilience, scalability, and security while reducing downtime and operational risks.

Our expert-driven approach delivers proactive monitoring, real-time issue resolution, security fortification, and performance optimization—ensuring your applications remain stable, secure, and future-ready. Whether modernizing legacy systems, handling incidents, or providing continuous support, we help businesses sustain high availability, enhance user experiences, and minimize disruptions.

Enhance Application Stability Today

Applications must be agile, secure, and high-performing to meet evolving business demands. Our expert support services minimize disruptions, optimize performance, and improve reliability.

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Integra in Action

Identifying Image Alterations: A Systematic Approach to Enhancing Publication Integrity in Scientific Peer Review
Case Study

Identifying Image Alterations: A Systematic Approach to Enhancing Publication Integrity in Scientific Peer Review

This case study explores the systematic implementation of image screening protocols across multiple scientific journals to address image manipulation in scholarly publications.

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UK-based Publisher Achieved 90% RFT & 50% Error Rate Reduction in Copywriting
Case Study

UK-based Publisher Achieved 90% RFT & 50% Error Rate Reduction in Copywriting

A UK-based academic publisher, renowned for its extensive collection of scholarly journals and publications achieved unparalleled quality and efficiency in their publication process with ContentPilot.

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Efficient Test Bank Revisions Achieve Seamless Alignment Across Multiple Editions
Case Study

Efficient Test Bank Revisions Achieve Seamless Alignment Across Multiple Editions

Integra expertly updated the client's Test Banks, ensuring alignment across international editions, timely delivery, and high-quality results within budget.

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Gaming and Learning Hub Boosts User Engagement and Security
Case Study

Gaming and Learning Hub Boosts User Engagement and Security

US-Based innovative game-making studio and learning hub witnessed a 40% increase in user engagement with a comprehensive testing and enhancement strategy

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UK Academic Publisher Boosts Web Accessibility through Automated Alt-Text Generation
Case Study

UK Academic Publisher Boosts Web Accessibility through Automated Alt-Text Generation

UK-based multinational publisher enhanced their operational efficiency and content accessibility with automated Alt-Text generation.

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Leading NBFC Enhances Customer Support and Reduces Costs with QRC Integration
Case Study

Leading NBFC Enhances Customer Support and Reduces Costs with QRC Integration

An Indian-based leading non-banking financial company (NBFC) witnessed remarkable improvements in customer satisfaction with QRC implementation

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UK-based Journal Publisher Achieves a 45% Reduction in Production Cycle with AI-Powered AuthorPilot
Case Study

UK-based Journal Publisher Achieves a 45% Reduction in Production Cycle with AI-Powered AuthorPilot

UK-based journal publisher transforms the publishing workflow, to set a groundbreaking industry benchmark with a 45% Reduction in the Production Cycle.

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US Publishing Services Company Boosts Revenue and Reach with eBook Marketplace Solution
Case Study

US Publishing Services Company Boosts Revenue and Reach with eBook Marketplace Solution

A US-based publishing services company streamlined to amplify their revenue, reach, and brand value with Integra’s tech solutions.

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Our Key Services

Performance Tuning & Optimization

Conducting detailed performance audits, load balancing, and fine-tuning application components to enhance speed, stability, and scalability. By reducing latency and resource inefficiencies, we ensure optimal user experiences and cost-effective infrastructure management.

Legacy System Upgrades & Cloud Migration

Modernizing outdated applications by integrating cloud-native technologies, microservices, and containerization. We enhance agility, reduce operational costs, and improve system reliability while ensuring a seamless transition with minimal business disruption.

Incident & Problem Management

Establishing structured incident resolution frameworks, conducting root cause analysis, and implementing preventive measures to ensure business continuity. Our ITIL-compliant processes help organizations minimize downtime, enhance resilience, and maintain service availability.

Security Patch Management & Compliance

Regularly applying security patches, conducting in-depth vulnerability assessments, and enforcing compliance with industry regulations. Our approach strengthens cybersecurity defenses, mitigates potential breaches, and safeguards sensitive data against emerging threats and evolving compliance requirements.

Dedicated Support & Helpdesk Services

Delivering round-the-clock technical support, helpdesk services, and ticket management through dedicated teams. We ensure rapid issue resolution, reduce business interruptions, and provide seamless end-user support across global operations.

Want to Know More?


    Explore Expert Insights

    Blog Post

    Beyond the Page – Staying the Course, Evolving the Message

    With nearly two decades of dedicated service at Integra, Prakash Nagarajan is one of the most enduring and quietly influential leaders in the organization. As General Manager of Marketing, he...

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    Blog Post

    Managing Manuscript Growth Without Overloading Peer Review

    In the last few years, scholarly publishing has entered a period of rapid acceleration. Leading publishers have reported double-digit percentage increases in manuscript submissions, a surge that translates to millions...

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    Blog Post

    Strategic Program Management: The Key to Scalable, Impactful Courseware Development

    In today’s dynamic and digitally driven educational landscape, publishers face a growing challenge: delivering high-quality courseware that is accurate, accessible, and engaging—while meeting tight deadlines and navigating increasing complexity. With...

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