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Case Study

Leading NBFC Drives Market Expansion and Digital Accessibility with Integra’s Mobile App Solution

A leading non-banking financial company (NBFC) based in India, renowned for its comprehensive range of financial products and services sought implementing its pre-approved loan functionality across various platforms, including mobile applications. Integra’s tailored digital solutions, the client realized significant, measurable enhancements in its operational and customer engagement metrics.

Read the case study to gain insights into how they experienced:

  • Notable reduction in time and costs through minimized manual intervention in loan processing.
  • 2X growth in customer engagement and transactions post-integration of an omni-channel strategy.
  • 93% surge in positive customer feedback.
  • 99% improvement in the response time to customer queries.