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Case Study

Scalable, Tiered Copyediting Across a Global Publisher’s Catalog

Leading NBFC achieved a twofold increase in customer engagement and transactions with Integra’s Mobile App solution

Integra’s case study describes how a global publisher with roughly 1,500 titles in active circulation struggled to apply a single copyediting process to a catalog that mixes brand-new editions with mature, incrementally revised ones. Integra deployed LangPilot, its AI and NLP-powered copyediting tool, which was configured to run at a standard edit level for new editions and a light edit level for mature ones. A review stage was added so copyeditors could check the tool’s output, and for mature titles that review was limited to what LangPilot had touched, plus a full read of newly added content. The result was a consistent, auditable quality bar with less time and cost spent on unchanged material, and happier authors. The client was so pleased that it now requires its other copyediting suppliers to use Integra’s tool as well.

  • One uniform copyediting process across about 1,500 titles was inefficient, risking either under-editing new content or over-reviewing unchanged material.

  • LangPilot, built on a configurable microservices architecture, works inside Microsoft Word and HTML-based editing tools, so editorial teams didn’t have to change how they worked.

  • Standard edit level for new editions and light edit level for mature editions, with an added copyeditor review stage for tool-processed output.

  • Copyeditors of new editions could focus on context and substance rather than grammar mechanics.

  • Authors were satisfied with the appropriate level of intervention, and the client now mandates LangPilot across all its other outsourced copyediting suppliers, making it a shared vendor standard.

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