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Case Study

Leading Global Education Services Conglomerate Integrates Accessibility

This leading organization customer had committed to ensure accessibility in all their learning materials to empower all types of learners, including specially-abled learners with equal access and opportunity. The scope was to ensure accessibility compliance across all platforms and content, along with accessibility support to ensure compliance. Through an FTE model, Integra’s accessibility experts conduct accessibility audits, examine accessibility tickets, prioritize accessibility problems discovered by the QA team, and create accessibility bug reports with suggestions and fixes.

Read the case study to gain insights on how results were achieved:

  • Impressive Outcomes: Achieved a 100% improvement in quality; witnessed a remarkable 200% increase in new Full-Time Equivalents (FTEs)
  • Accessibility Ticket Resolution: Assisted the customer in resolving accessibility tickets; ensured compliance across all content and platforms
  • Expanded Team and Collaboration: Project outcomes encouraged many other business units at the customer’s organization begin accessibility audit and remediation
  • Robust Resource and Knowledge Management: Integra maintained a pool of in-house accessibility experts for quick deployment on special projects or during peak workloads

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