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Case study

Custom eLearning course development for aged care


A leading training provider for medical and nursing personnel wanted to transform instructor-led training programs. Facing an industrywide talent shortage and the need to reduce the time-to-competency of new nursing professionals entering the industry, they needed an eLearning methodology that could help increase learning effectiveness at scale.


Addressing lack of skilled staff in the aged care sector, at scale, through learning transformation initiatives

The aged care industry is heavily dependent on the availability of skilled personnel. Our client was a training provider in this industry that is constantly struggling to keep up with the high attrition level among nursing professionals. New talent interested in pursuing a career in this sector falls short of demand by a large margin.

Custom eLearning Design

Taking Existing Training Interventions to The Next Level


Replicating successful training programs for enhancing on-the-job skills at scale was a challenge. The client relied heavily on in-person training interventions as the primary mode of delivery. Existing eLearning courses administered through a learning management system (LMS) were falling short of achieving desired learning outcomes.

The objective was to implement a multi-level course including various performance support assets like policy documents, video collections, job aids, and other performance aids. As the target audience was a young workforce starting their career in the sector, the courses needed a high engagement factor.


Working with the client, our learning solution architects and instructional designers explored multiple learning strategies that can be deployed at scale using their proprietary LMS. The primary goal was to develop training assets that enhanced the learning stickiness factor and engaged learners without cognitive overloads.

Choosing a mix of engaging interactivities and rich video-based case studies was determined. The course allowed learners to prioritize on the key takeaways and stay focused on the primary learning goal.

Interactive learning features such as flip cards and drag and drop, questions hotspots that are visually compelling, and a library of multimedia elements providing critical information were included in the courseware. All learning objects were developed using HTML5, making it suitable for access through multiple devices.

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