Case study

Custom eLearning course development for aged care practioners

A leading training provider for medical and paramedical personnel specializing in aged care needed to transform an instructor-led training interventions to enhance and practice their caregiving skills. And needed a methodology that could help increase learning effectiveness, at scale.


Addressing lack of skilled staff in the aged care sector, at scale, through learning transformation initiatives

The aged care industry is heavily dependent on the availability of skilled personnel. Our client was a training provider in this industry which is constantly struggling to keep up with the high level of attrition among nursing professionals leaving the sector and shortage in new talent that is interested to pursue a career in this sector. s falls short of increasing the needed sensitivities across all its businesses in multiple countries. 

Custom eLearning Design

Taking Existing Training Interventions to The Next Level


Replicating successful training programs for enhancing on-the-job skills at scale was a challenge, as the client relied heavily on in-person training interventions as the primary mode of delivery. While the multi-level course design also had additional performance support assets in the form of policy documents, video collections, job-aids, etc., and a few basic eLearning course administered through an LMS, they were falling short of achieving desired learning outcomes. Add to the challenge was sustaining the interest level of young workforce who are starting their career in the sector.


Working with the client our learning solution architects and instructional designers, explored multiple learning strategies that can be deployed at scale using their proprietary LMS. The primary goal was to develop training assets that enhanced the stickiness factor of the learning and engage learners without cognitive overloads.

Choosing a mix engaging interactivities and rich video-based case studies was zeroed in for the course that allowed learners to focus on the key takeaways and staying focused on the primary learning goal.

Courses were developed with interactivities such as flip card, drag and drop, hotspots that are visually compelling and library of multimedia elements providing key information clearly and concisely were included in the courseware.

All learning objects were developed using HTML5 making it suitable for access through multiple devices.

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